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Firepacks France digitizes its visit reports with Plugnotes

Capture d’écran 2024-10-03 à 13.12.27

In summary :

No more piles of handwritten paperwork

Improved workflow and communication

Up-to-date visit report history

FP France (2)

Firepacks used to handle its service reports on paper

Luc Turbang and his team faced tedious manual processes on a daily basis: piles of visit reports accumulating in the technicians' vans, along with delays in processing and sending documents both internally and externally.

Firepacks now optimizes the tracking of its interventions and client visits with Plugnotes:

  • No more paper forms
  • Smooth and fast communication between field teams and internal departments
  • Instant access to visit reports and intervention forms, both online and offline
  • Seamless integration with their ERP, Exact Online

 

FP France
Humain

"Using Plugnotes allows us to save a significant amount of time both before and after our interventions and client visits."

Luc Turbang
Director | Firepacks France

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