10 hours to set up
40 hours saved every month
AF Belgium used to work with paper service reports
AF technicians were using paper service reports when carrying out operations on the customer's premises and for the administration and restocking of spare parts.
This somewhat unreliable process resulted in :
Loss or lack of information
Multiple customer visits
Complex and late invoicing
AF Belgium now handles all service operations quickly and efficiently with Plugnotes
Optimised real-time traceability and visibility of field teams
Clear and accurate management of the supplies and equipment required for the operations
Detailed/complete service reports that both the customer and the company can approve
"Plugnotes is a fantastic tool that fills the gaps in our ERP. It's simply brilliant!"
Barthélemy de Theux
Managing Director | AF Belgium
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