AF Belgium digitises service reports with Plugnotes
In brief:
10 hours to set up
40 hours saved every month
800% ROI
AF Belgium used to work with paper service reports
AF technicians were using paper service reports when carrying out operations on the customer's premises and for the administration and restocking of spare parts.
This somewhat unreliable process resulted in :
-
Loss or lack of information
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Multiple customer visits
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Complex and late invoicing
AF Belgium now handles all service operations quickly and efficiently with Plugnotes
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Optimised real-time traceability and visibility of field teams
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Clear and accurate management of the supplies and equipment required for the operations
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Detailed/complete service reports that both the customer and the company can approve
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Fast invoicing
An estimated saving in time and money of :
h
every month
€
every month

"Plugnotes is a fantastic tool that fills the gaps in our ERP. It's simply brilliant!"
Barthélemy de Theux
Managing Director | AF Belgium
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