Goumanisto uses Plugnotes to manage waste and customer complaints

In summary:
Reliable and detailed KPIs
Improved interdepartmental communication
Time and cost savings
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Goumanisto lacked KPIs for managing their waste processes
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No monitoring system in place to track performance in real time.
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No clear way to measure financial losses related to waste or non-compliance.
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Customer complaints were difficult to analyse in a structured way.
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Their ERP showed clear limitations, especially for specific operational processes.
The result: a lack of overall visibility on actual production costs directly impacting profitability.
Goumanisto optimises production with Plugnotes
The Goumanisto team now benefits from more reliable and precise tracking of:
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Raw materials, trays, and packaging flows
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Detailed waste analysis: slicing, volume, weighing, etc.
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Enhanced interdepartmental communication for greater responsiveness and fewer errors
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A solution that complements their ERP, tailored to specific needs such as blocked pallet management


"Every department should take a look at Plugnotes—whether it’s maintenance, production, or logistics. The impact is real and measurable."
Laurent Bouchat
Logistics Manager | Goumanisto
Discover Plugnotes for free
Join an online introduction session to discover how Plugnotes can digitise your specific business processes — no development required.