Privacy policy


Publication date: 15/06/2019

Date of entry into force: 15/06/2019

Thank you for choosing Plugnotes! Plugnotes is committed to protecting the privacy of your data. This Privacy Policy explains how we collect, use and process your personal information when you use our website, our application, our software and our services (hereinafter the « Services »).

Information collected and used by Plugnotes

Plugnotes has been designed to allow you to store, share and exchange any type of encoding and files (= Your Content). To make these actions possible, we store, process and transmit Your Content, as well as the information associated with it. These can include your profile information, which makes it easy to collaborate and share files with other users, as well as information such as file size, time of transfer, collaborators, and activity. use. Our Services offer you different options to share Your Content.

The personal data collected and used are as follows:

  1. Basic information about the subscriber

To open your account and process your payments, we collect and process basic information about you such as your name, surname, email address, phone number, date of birth, gender, language.

  • Device information

We may also collect information from and about the devices you use to access the Services. These include the IP addresses, the type of browser and device you use, the web page you visited before coming to our site, and the credentials associated with your devices. Your devices (depending on their setting) can also transmit geolocation data to the Services.

Check your data

ou can access, modify and delete your personal information. To do this, simply log in to your Plugnotes account and access the account settings page.

As part of our efforts to protect your account and the functionality of the Services, our systems may analyze Your Content. If we believe that any of this content violates our Terms of Use, we may cancel the sharing of the problematic Content or even delete it if necessary.

You control who can see your data. No third party, such as, for example, employees of Plugnotes can access your content unless you give us your express permission or if it is strictly necessary to comply with our legal obligations.

On the other hand, we are also likely to use technologies such as cookies and web beacons to provide, improve, protect and promote our Services in which case we will notify you in advance.

Information transmitted by Plugnotes & ownership of your data

Plugnotes has no intention of selling or renting your personal data. Here are the cases in which we may have to disclose data about you, – and only the strictly necessary data:

We share certain information about you with Service Providers who process the data on our behalf, including credit card processing services and customer management systems. These Service Providers help us to:

• Exploit, develop and improve the functionality of the Service

• Process your payment transactions

• Respond to your business and support requests

• Communicate with you

We require these providers to comply with very strict data protection criteria, in accordance with the standards of our privacy policy and the provisions of the European General Regulations on Data Protection (« GDPR »).

We do not share your data with third parties for their own marketing purposes.

Your Content is private unless you decide to share it. To do this, you can use public links or one of the features of the Service that allows you to share data.

We may also share your information with third parties when you accept or initiate this sharing.

Your data belongs to you. In most cases, you can manage your information simply by logging into your account and editing it directly in the Plugnotes service.

However, if you prefer, you can contact us at to ask us to give you access to your personal information, to correct it, to update it or to delete it. Please note that we may ask you to prove that you are the account holder and / or prove your identity before accessing your application.

We do not share your information with third parties except where strictly necessary to comply with laws, regulations, court proceedings or requests from authorities.

Finally, in case of reorganization, merger, acquisition or sale of our property, your information may be transferred as part of this operation. We will notify you (by sending a message to the email address associated with your account, for example) of such transactions and we will tell you which options are available to you. Nothing will be done without your prior agreement.

Revision of the privacy policy

We may revise this Privacy Policy from time to time. The most recent version will then be posted on our website. In the event that a review substantially limits your rights, you will be personally informed, as well as opportunities that will be offered to you

Contact us

If you have any questions about Plugnotes, our Services and this Privacy Policy, please contact us at You can contact your local Data Protection Authority.

Terms of use


Publication date: 15/06/2019

Date of entry into force: 15/06/2019

Thank you for choosing Plugnotes! This document describes in detail your rights and ours in relation to the provision of the Service (as defined below). Please read these Terms carefully.


Terms of use and stakeholders

These terms of use (hereinafter the « Terms ») govern access to our website, our application, our software and our services (hereinafter the « Services » – Our / « Service »). The Terms of Use constitute a contract between Plugnotes SA, a company established in Belgium at 1490 Court-Saint-Etienne, Clos du Beau Ruisseau 7and you. If you do not agree to these Terms, you do not have the right to access or use our Service. If you register or use our Service in any other way, this will be considered a confirmation of your acceptance of our Terms and your consent to be bound by the obligations of this contract to which you become a party. If you use our Services for a company, you agree to these Terms on behalf of the company.

Your data and permissions you grant

By using our Services, you may be able to provide us with your files, content, messages, etc. (hereinafter « your Data »). Your Data belongs to you and we have no rights in your data except for limited rights allowing us to offer you our Services

This limited right entitles us to perform certain operations such as hosting, backup, sharing of your Data, … You grant us permission to perform these operations, as well as to our affiliates and trusted third parties with which we collaborate.

You agree that these rights and licenses are royalty free.

Your data is stored in Germany. If you use the Service, you acknowledge that you are likely to send electronic communications (including your Subscriber Information and Content), through computer networks owned or used by Plugnotes located in other locations as well.

Your responsibilities

You are responsible for your behavior and your Data in all circumstances including the use of your voluntary shares to third parties.

The Content contained in the Services may be protected by the intellectual property rights of others. Please do not copy, transfer, download or share any content unless you have the necessary rights to do so.

Plugnotes is not responsible for the Content published and shared via the Services.

To help us keep you informed and your data protected, please ensure the security of your password to access the Services and keep your account information up-to-date. Do not share your account credentials and do not grant access to your account to other users.

You may use our Services only in accordance with applicable law, including export control laws and regulations.

Finally, our Services are not intended for people under 15 years of age and can not be used by them. By using our Services, you declare that you are over 15 years old.

The software

Our services include the ability to download the client software (the « Software »), which can be automatically updated. As long as you comply with these Terms, we grant you a limited, non-exclusive, non-transferable and revocable license to use the Software for the sole purpose of enabling you to access the Services.

Our rights

These Terms do not grant you any rights, title or interest in the Services, the content of other persons in the Services, trademarks, logos and other brand identity features of Plugnotes.


We respect the intellectual property of others and we ask you to do the same. We respond to alleged copyright infringement claims if they comply with the law. We reserve the right to remove or disable the content causing the alleged infringement and to terminate the accounts of repeat offenders.

Paid services

You can increase your number of « plugnotes », number of « plugcodes », number of « universes », number of shares of your plugnotes and your storage space for a fee.

You are billed automatically upon subscription to one of our paid services and at each periodic renewal until cancellation. If you purchase an annual plan for increasing your storage space, we will send you a reminder email within a reasonable time before the renewal date. You must pay all applicable taxes, which we charge when required. Some countries have mandatory local laws regarding cancellation rights, which prevail over the provisions of this paragraph.

You can cancel your subscription to increase your storage space at any time. Refunds are only granted in the cases provided by law. For example, users residing in the European Union have the right to terminate their paid purchase or subscription within 14 days from the date of creation of their paid account, or subscription or renewal of their paid subscription.

Subscription to your subscription to increase your storage space remains in effect until canceled or terminated in accordance with these Terms.

If you do not pay the costs of increasing your storage space in a timely manner, we reserve the right to suspend or reduce your storage space to a level corresponding to free accounts (non-paying services) with the consequences that this could have on the loss of your data.

We may change the fees in effect, but we will notify you in advance by sending a message to the email address associated with your account.

We reserve the right to change our rates at any time. In this case, you will be notified by email and will have the possibility to cancel the current subscriptions if the future rate of the option you have already subscribed was to increase. Regarding the thresholds when purchasing packages, all changes will not be retroactive to the free or paid share of the package that you have already used.


You may stop using our Services at any time. We reserve the right to suspend or terminate your access to the Services with prior notice if:

(a) you do not comply with these Terms;

(b) you use the Services in a way that could cause a real risk of harm or loss to us or other users; or

(c) you do not have a paid account and you have not accessed our Services for 6 consecutive months.

We will send you a reasonable notice to the email address associated with your account so that you can correct the situation that prompted us to contact you and we will give you the opportunity to export your data from our Services. . If, 15 days after receipt of this notice, you do not take the requested action, we reserve the right to suspend or terminate your access to the Services and all related data.

We will not send notice prior to termination if:

(a) you are committing a material breach of these Terms;

(b) such a procedure could result in our legal liability or compromise our ability to provide the Services to our other users; or

(c) the law forbids it.

Interruption of Services

We may decide to discontinue the Services in the event of unexpected circumstances beyond our control or legal obligation. In such a situation, we will notify you in advance within a reasonable period of time to allow you to export your data from our systems. If we terminate our Services under these conditions before the end of a specified or minimum subscription period that you have already paid, we will refund the prepaid amount for the period during which you were unable to take advantage of such Services.


Limitation of our responsibilities and exclusions from guarantees

We make every effort to provide exceptional services, but our warranties are limited. To the extent permitted by law, Plugnotes and its affiliates and suppliers make no warranties, express or implied, with respect to the services offered. Services are provided « as is ». The exclusion of warranties in this section is not permitted in certain locations. It may not apply to you.

Your use of the service and the purchase and use of all services are at your own risk.

Plugnotes does not guarantee (i) that the service will meet all your needs; (ii) that the service will be uninterrupted, fast, secure or error-free; or (iii) any errors in the software or service will be corrected.

In countries where exclusions or limitations of liability are permitted, Plugnotes and its affiliated companies, suppliers or distributors disclaim any and all liability for: (i) any indirect, special, incidental, consequential, exemplary or punitive, or (ii) deprivation of use, loss of data, interruption of business or loss of profits, regardless of the legal argument put forward.

These exclusions or restrictions apply even if Plugnotes or its affiliates have been notified of the possibility of such damages.

If you use the Services for business, commercial or resale purposes, Plugnotes and its affiliates, suppliers or distributors will not be liable to you for any loss of profit, loss of business, interruption of business or loss of business opportunities. . Plugnotes and its affiliates are not responsible for the management of services by users, whether online or offline.

In addition to the types of liabilities that we can not limit by law (such as those described in this section), we limit our liability towards you to the greater of the following two amounts: 20 EUR or the full amount paid by you for your current Plugnotes package.


Dispute Resolution

We wish to respond to your concerns without having to resort to a formal legal procedure. Before filing a complaint against Plugnotes, you agree to write to us at We will attempt to resolve the dispute informally by contacting you by e-mail. If a dispute is not resolved within 15 days of submission, you or Plugnotes may initiate a formal proceeding.

You and Plugnotes agree that any legal proceeding concerning these Terms or the Services shall be transferred to the Belgian Commercial Court in Brussels. You and Plugnotes agree to submit to the jurisdiction of this Tribunal. If you live in a country (for example, a member country of the European Union) whose legislation allows consumers to bring disputes to their regional courts, this paragraph has no effect on these conditions.

Applicable law

These Conditions are governed by the Belgian law. However, in some countries (including EU member countries), the law requires that contracts be governed by the national laws of the customer’s country, in which case this paragraph cannot take precedence over such laws.

Entire Agreement

These Terms constitute the entire agreement between you and Plugnotes regarding the subject of the Terms. They cancel and replace the other agreements or conditions precedent or current relating to the subject of these Conditions. These Conditions do not create any beneficial rights for third parties.

Renunciation, divisibility and assignment.

The fact that Plugnotes does not apply a clause in no way indicates that the company waives its right to apply it later. If a clause proves to be unenforceable, the remaining clauses of the Terms will remain effective, and an applicable condition reflecting our best intent will be substituted. You may not assign any of the rights granted to you by these Terms and such an attempt will be considered null and void. Plugnotes may assign its rights to any of its affiliates or subsidiaries, or other assigns, in the interest of any activity associated with the Services.


We may revise these Terms to better reflect:

(a) legislative amendments;

(b) new regulatory requirements; or

(c) improvements or modifications to our Services.

If an update affects your use of the Services or your rights as a user of our Services, we will notify you before the effective date by sending you an email to the address associated with your account or via a notification within the product. This notice will be sent to you at least 30 days before the updated terms come into force.

If you do not agree to our updates, please close your account before the effective date. If applicable, we will offer you a prorated refund, based on the amounts you prepaid for the Services and the closing date of your account. By continuing to access or use the Services after the revisions take effect, you agree to be bound by the Revised Terms.